• Дистрибьюция

    Продавайте свою музыку в iTunes, Deezer, Spotify, Amazon и других цифровых магазинах и сервисах по всему миру

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  • Лицензионные платежи

    Получайте 90% прибыли от ваших продаж. Детализированные отчеты и инструменты анализа позволяют вам ежедневно отслеживать продажи ваших релизов. Мы гарантируем 100% прозрачность вашей прибыли.

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  • Цена

    $9.99 за сингл / $24.99 за альбом
    Без ежегодных взносов, без скрытых платежей. Вы платите только один раз, и ваша музыка доставляется в цифровые магазины на неограниченный срок.

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  • Продвижение

    Сделайте вашу музыку популярной и расширьте фанатскую базу, используя наши бесплатные инструменты продвижения релизов.

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  • Партнеры

    Zimbalam выбирает лучших партнеров музыкальной индустрии, чтобы обеспечить вас лучшими возможностями.

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Помощь

Zimbalam is a digital music distribution service.
 
Zimbalam offers all independent artists, musicians and labels a user-friendly and simple platform, helping them to sell their music (songs, CD) around the world in all major digital stores and streaming services, whether mobile or desktop. 90% of the royalties generated from sales are paid directly to the artist. A Zimbalam distribution deal is non exclusive.
 
Zimbalam also offers a range of free online tools to help artists sell music online in the crowded digital marketplace:
- Sales reporting and analytics,
- Promotion tools (Zimbalam players, artist web page, Zimbalam fan Connect)
- Promotion stats and analysis tools
Zimbalam is powered by Believe Digital, the leading independent digital distributor in Europe, with offices in the 30 countries and we employ a team of over 200 staff globally.  
 
Zimbalam teams work hand in hand with Believe Digital teams and so benefit from their in-house ever-evolving technology solutions built for the industry since 2005. 
Subscription to Zimbalam is free. The artist will be requested to pay only at the very end of the album or single creation process - when it's ready to go live.
 
Zimbalam only charges you an up-front fee for the distribution of your release. You won't have to pay any subscription fee, or yearly fee.
 
 The cost varies based on what type of release is being distributed but you will always receive 90% of the royalties generated from your sales :
- $9.99 for a single (1 or 2 tracks)
- $24.99 for an EP or album (more than 2 tracks)
Payable by credit card or Paypal
 
Once the artist has proceeded to the payment, the album will automatically be released and will appear on the different stores 4 to 8 weeks later, depending on the platforms' upload time.
 
Once it's live, the artist will earn 90% of the revenues generated by the sales of his creations.
Any artist, music band or musician can distribute their music (song, single, CD) through Zimbalam. 
 
99% of artists trying to be distributed by majors will be rejected, and their creations won't be available to the public. Zimbalam is here to change that. Anyone can now make their music available to the world to stream and download!
You can terminate your contract  and request our teams to pull your creations down from the online platforms we provided, at any time.
 
To unsubscribe, you must first request us to remove your releases from the stores, which is called a "Take Down". To do that you must first log into the Backstage interface, and click on "Manage my releases", then "More Details". 
 
On the next page you will see a red button at the top called 'Take Down'. Click here and we will then ask for it to be removed from all stores. 
 
We have to charge $29.99 in total for this operation because we have to manually remove it from each individual store.
 
To close your account, send an email to support@zimbalam.com.
 
Your releases will be removed from the stores within the next 30 days.

You can access your contract at anytime by logging into the Backstage area and clicking on 'My Contract' in the 'My Account' section. You will be able to download and consult it whenever you need it. If there ever is a change in the contract terms, you will be notified by Zimbalam.

You are not bound to Zimbalam. At anytime, you can terminate your contract and request our teams to take down your creations through your personal interface, the Zimbalam Backstage.
 
 
If you wish to stop selling your music with Zimbalam, please allow us 30 days and we will remove your music from stores.
Zimbalam offers an entirely non-exclusive contract so you keep all of your rights. 
 
By using Zimbalam, you are simply granting us the non-exclusive rights to sell your album on the services and in the countries you select. 
 
Your music rights still belong to you. You can terminate the contract at anytime.
It's a very simple automated system. Once you log in to the backstage area click on either 'Create a Single' or 'Create an Album'. 
 
Then just follow the instructions at each stage.
 
Enter the release information, or 'Metadata' as it is called (release title, Artist name, music genre etc).
 
At the second stage, you must set the digital release date and price, and choose which stores and countries you want to deliver to.
 
Now upload your album cover, making sure that it is in the right size and file format. Enter your song's information and then upload the individual audio files in the correct file format.
 
Finally check your release info again before validating your release.
 
Once you have validated your release you will be taken to the payment area. You will be asked to pay for your release's distribution via credit card or Paypal. 
 
Using the 'Zimbalam Backstage' area you can stop and start as many times as you wish and can work on more than one release at a time, the process is completely online and can be accessed 24/7 remotely, so wherever you are you can continue to work on your release!
 
It is very important that you entered  all information correctly, as you will not be able to change it once your release has been sent to stores.
When entering the metadata enter the full Artist name (no acronyms) under 'Artist Name' and then click on 'Add an additional artist'. Make sure you only enter one name in each field. 
 
If your release is a compilation of various artists, please select 'My release is a compilation of several artists' which will automatically change the artist name to 'Various Artists'. You can then add the individual names of the artists performing on each song when you upload your tracks at the upload stage.
We try to include as many genres as possible but we have to categorize them according to the needs of digital stores such as iTunes. 
 
For example you won't find 'Metal' as a main genre. You must choose 'Rock- Hard Rock/Heavy Metal'.
 
Entering a label name is optional when you create a release. If you already have a label simply enter it into the corresponding field. There is no legal or official need to create a label name but for legal reasons, make sure you don't choose an existing label name.
 
Your label name will appear on download platforms but if you do not fill in this field, your producer name will automatically appear here.

Yes you can change your label name for each release. However, we advise you to use the same label name for each artist, it will improve their referencing.

This is the name of the person or group that owns the master rights to the recording.
 
It can be you, a member of your band, your manager, or a label,…

This is the name of the person that owns the rights to the artwork, meaning the person who paid for the artwork to be created.

This is the year that the album was produced and recorded.

Some stores show the physical release date, so if you have one, you can fill this in.  This field is optional so you can leave it empty.

The UPC code, also known as EAN code, is the barcode for your release, which helps track your sales on all the platforms.
 
If you have a UPC code, you can enter it in the corresponding field when creating your release.
 
 If you don't have a UPC code, leave the field empty and we will create one for you automatically for free.
An ISRC code (INTERNATIONAL STANDARD RECORDING CODE) is the standard industry code used to identify each track. Each song will have a unique code that's a series of 12 letters and numbers. They are assigned to songs and encoded onto a CD for tracking purposes (royalties, etc.). If you already have ISRC codes for your release you can enter them at the 'Track Management' stage when adding new tracks to your digital release. 
 
If you don't have any ISRC codes leave this field empty and we will create one for you for free.
You can indeed set the digital release date you want.
 
It's recommended that you set a release date 2 to 6  weeks after you validate your release, to make sure that there will be enough time for all the platforms to process it; and also to be sure that it will fit in with your overall release schedule and promotional activities.
 
Once paid for, Zimbalam teams will check that your release informations abide by the platforms specifications and rules.
 
Once definitely validated by our teams,  your music will be delivered to the stores within 48 hours. Your release will be available for sale on all the stores that you have chosen, on the release date you have chosen - if there is enough time to process for all platforms. 
Once paid for, Zimbalam teams will check that your release information is compatible with the platforms' technical specifications and rules.
 
Once definitely validated by our teams,  your music will be delivered to the stores within 48 hours.  Your release will be available for sale on all the stores that you have chosen, on the release date you have chosen- if there is enough time to process for all platforms. 
 
It's recommended that you set a release date 2 to 6  weeks after you validated your release, to make sure that there will be enough time for all the platforms to process it; and also to be sure that it will fit in with your overall release schedule and promotional activities.
 
Pre-ordering an album consists in ordering it and payung it before its official release date. However, when you pre-order an album, you won't be able to download or listen to it before the release date. 
 
On several platforms, like Amazon, your album will automatically be available for pre-order as soon as they achieved to process it. 
 
On iTunes, however, you can chose the pre-order availability date. 
 
At midnight of the release day your music will be available to the world and all those who pre-ordered it will be able to download it instantly (It might be worth telling your fans that they will only be charged on the actual release date). All pre-order sales go through on the same day so if you can get a high number of these you will have a better chance of entering the genre-specific charts on that particular day, thus boosting your exposure to all the iTunes users who are looking at that genre. You then have the option whether to allow pre-plays of 30 seconds during the pre-order.
 
Your pre-order date must be released at least 50 days in the future (at time of delivery) and at least 15 days before the official release date. It must have at least 4 tracks. In addition, the total price of the tracks should not exceed the total price of the album, otherwise your pre-order application will not be taken into account.
Yes you can either choose to sell your music in all stores we deliver to or a selection, the price remains the same and it's completely up to you!
 
You can choose to distribute your music on: Itunes, Deezer, Apple Music, Spotify, Amazon, Mix Radio, Google Play,  Rdio, Aspiro, Simfy, Youtube, Shazam, Juno, Zvooq, Xbox Music, etc.
 
This list of platforms is constantly expending as Zimbalam regularly integrates new distributors.
 

These services only accept music of a specific genre(s), if your release is not one of these genres, you will not be able to select that service. For example, Juno only accepts Electro and Dance releases, so it is not possible to deliver a Hip Hop or Rock release to this store.

Yes, your music will be distributed on all the services you have selected when creating your output in your Zimbalam Backstage.
 
However, there are times that some services take longer than the time indicated by us (6 weeks) to upload your output.
 
If you encounter any problems with delivery on any platforms, please contact us so we can follow up with the  concerned platform to have your music live.
First, go to your Zimbalam Backstage and check that your output is neither in the "My incomplete releases" nor in "Pending releases". If your release is in one of these places, it means that it has not been validated, or that you must correct any information because it does not conform with the specifications of platforms.
 
If your release does not match any of these topics, check if they are located under "Manage my releases". There you will have an overview of the platforms that have already been delivered. Sometimes, some services are longer than the time indicated by us (8 weeks) to upload your output. If you have a problem with delivery in one or more platforms, please contact us so we can follow up with the service in question.
Until 2011, Zimbalam was distributing content to Beatport. The service then became more selective with products and labels they wanted to sell, meaning the store no longer matched with Zimbalam's philosophy. 
 
Beatport reserves the rights to select the music they want to distribute. This makes the store incompatible with an automated system like Zimbalam because we want to guarantee that your releases will be systematically online on stores you chose. 
Once your release has been validated, no more changes can be made to the release, even correcting a spelling will be impossible. It is therefore essential that all metadata, album cover and audio files are entered correctly. 
 
If you want to make any changes after validation you will have to ask for your release to be removed from stores (this costs $29,99) and then pay for it to be re-uploaded.

No, we do not distribute digital booklets.

Absolutely, you will need an album cover to go with your release. It has to be at least 1440 x 1440 pixels, in Jpeg format.
 
We provide Spoken Word content to iTunes (Stand-Up Comedy, for example). On iTunes, it won't be stored on the Audio Book section but in the Music section. However, if these have already been published, make sure you have all permissions and rights for making your writing available services we deliver. We do not deliver audio versions of works previously published in a physical book or magazine format. 
 
Please note: on iTunes, any audiobooks you wish to deliver will be found in the 'Music', rather than the 'Audiobook' section due to an exclusive partnership between iTunes and Audible.
Your artwork has to be at least 1440 x 1440 pixels, in Jpeg format. If you don't have any photo edition software, we recommend you to go to http://pixlr.com/ , a free online tool that will allow you to edit your artwork into the right size.
 
Please note that your artwork must not include any Internet address, company name or logo, email address, barcode, price or any reference to bonuses or exclusive offer.
We can only accept you music in the following formats: 
 
- WAVE, 16 bit, 44100Hz, Stereo only,
- Windows Media, 'lossless format' only, 
- MP3, 320 kbps, CBR format only.
 
If you want to know how to get the right format for your files, tutorials are available in the Help box on the right of your screen when importing your audio.
 
Importing an audio file may take several minutes to several hours depending on your internet connection and size of your file.

If you have a promo code you can enter it at the payment stage, after you have validated your release.

Of course, since you are under no obligation with Zimbalam you can request your release(s) to be taken down from stores at any time. To unsubscribe, you must ask to remove your releases from the stores, which is called a "Take Down". 
 
To do that you must log in to the Backstage interface and click on "Manage my releases" and "More Details" and then click on the 'Take down your release' button. We will then ask for it to be removed from all stores. 

If you have to correct a release it means that when checking your release before sending to stores, we noticed that some information did not meet the specifications of the various services. Those specifications are imposed by the platforms and it's mandatory to abide by them, or your music won't be uploaded there. We ask that you correct these data, so we can deliver your music as quickly as possible.

Some stores have special rules about the tracks spelling, mostly depending on the language of the title. So sometimes, our system will automatically change the spelling so your relase will be accepted on those stores.

You can release covers but there are some conditions you must first be aware of. If the song has not been altered, then the artist doesn't need any authorization, they just need to credit the author and composer of the original song  when uploading the track in the Zimbalam Backstage.
 
However, if the song is altered or adapted, the artist must gain authorization from the author and composer of the song ,so that, in case of dispute, you can give us a written record of the agreement.

Yes you can. However, you must obtain permission of the producer and publisher of the original artwork used so that in case of dispute you can give us a written record of the agreement.

You can only release someone else's music if you have their consent, if you are their manager, or label for instance.

We cannot grant you a precise amount of revenues because it depends of the advertisement incomes Youtube has and clicks on the ad. So the revenues vary from a video to another, from an artist to another, depending of the buying cost of the ad, the number of view of the ad and the number of clicks on the ad.  Then such as on all other stores, we give you back 90% of the royalties we get from Youtube

With Zimbalam, the artist earns 90% of the money made with his sales. Zimbalam won't charge their users with any annual fee or subscription fee.
 
So if the retail price of a track is $0,99, Zimbalam will receive about $0,70 from the platforms. Out of these 70 cts, Zimbalam will keep 10% (so 7 cts) and give you 90% (about 63 cts).
It will be the same for an album, which retail price is $9,99, Zimbalam will receive about $7 and give you back 90% of the royalties, that is to say roughly $6,3.
 
 
Each quarter, the artist can see their total income on the Zimbalam Backstage and then request payment of his royalties if they are above $20.
On subscription, you can access your  personal secured area  in the Zimbalam Backstage, where you'll find details about your sales filtered by song, by album, by territorry, and by distribution platform. 
 
Some stores report to us on a monthly basis (usually 45 to 60 days after the end of the month) and other stores report on a quarterly basis
 
Once Zimbalam receives these statements, they are automatically integrated into the Zimbalam Backstage.
 
Some stores (namely  provide daily sales reporting (iTunes, Deezer, Spotify, Google Play, Amazon and Juno) provide real time sales reporting. 
 
We make all the data available to you as soon as we receive the information from the stores. 
 
 
Daily sales statistics are reports that are provided by a limited number of services (iTunes, Deezer, Spotify, Google Play, Amazon and Juno).
 
They allow you to have a comprehensive view of your sales overnight. However, these reports are not always accurate, sometimes they differ from your actual royalties for various reasons: (download failed or purchase was cancelled by the user....) and are subject to availability. 
 
This tool is useful for seeing the effects of your promo and marketing on a daily basis.
First, you have to know that only some platforms provide daily sales reporting: iTunes, Deezer, Spotify, Google Play, Amazon and Juno. 
 
Then these real-time sales are  provided for informative purposes only, as they are not always accurate (download failed, non-integrated reporting etc).
 
 There is often a few days delay between the purchase and the integration of your sales by our technical team. 
 
To know the exact amount of royalties, click on "royalty details" and wait until the record corresponding to these purchases is available. 
 
Such statements are more reliable than sales, because these are the official statements that each platform will send monthly or quarterly to its distributors. All sales will be accounted for in those statements.
The daily sales statistics can differ from the royalty reports for many reasons, such as incomplete transactions, failed downloads, cancelled downloads, and delayed updates from the relevant services. See "What are daily sales ?" 
 
 By default, daily sales are displayed on a weekly basis, whereas the displayed royalties that you can request will correspond to the sales made during the previous quarter.
Some stores report their sales monthly and others quarterly. We provide access to these records immediately after receiving them in the "Royalty Overview "section and we provide a statement of accounts each quarter, 60 days after the quarter end under the heading "Royalty Details». If a report from a store is not received in time, it will simply be incorporated in the statement for the following month or next quarter.
 
For example, for the first quarter, which ends March 31, you will be eligible for payment of your royalties from June 1st.
 
If your royalties exceed $20, you can request a payment from the Backstage area by clicking on 'Balance' under the 'Sales & Royalties section' then click 'Request a payment'. This will automatically generate an invoice that will be paid on the 15th or 30th of the month. 
 
If you have not accumulated $20 royalties or more you cannot request a payment. You must wait until the next quarter or until you have accumulated enough royalties.
Revenues from streaming services will vary each month, for they are based on advertisement and subscription revenues, in proportion with the number of streams that were made.
 
For example, if a streaming service earns less money in terms of subscription and advertising revenues, it's very likely that each stream will be paid slightly less than the previous month.
 
Based on our discussions with such services and prior experience with other streaming services internationally, we anticipate the royalty rates to be 1-2 cents per 'subscriber stream' and 0.2 cents per 'free stream'.
 
The Zimbalam Player is a customizable widget, which can be embedded on your different pages.  The Player enables fans to: - Listen to your music,
- Read your news and biography,
- Watch your videos,
- Buy your music, thanks to 'direct link' buttons which re-direct to your release on various download stores,
- Subscribe to your newsletter,
- Embed on their own site or blog,
Your player will not work before your music is live on download or streaming services. It will become live on the release date. If this is not the issue, your player might not be working because: 
- Your Flash Player is not working (install the latest version here : http://get.adobe.com/flashplayer/ 
- There's a problem with your web browser (Internet Explorer, Firefox, Chrome etc), try changing it and using the Player again.
- We are experiencing technical difficulties, if this is the case please try again later or contact us

 

Your flashplayer is certainly not up to date. Please, install the last version here : http://get.adobe.com/flashplayer/. If you still have the problem, maybe it's coming from your browser (Internet Explorer, Firefox, Chrome, etc.), try changing it and using the Player again. It can also be a problem on our side, maybe we are experiencing some technical difficulties, if it's the case, please try again later or contact us.

Yes, the Zimbalam Player hosts all of an artist's releases.

Go to the «My Player» area of the Zimbalam backstage and copy the HTML code which allows you to embed the player on your blog or website.

Of course, the player is customizable. We have three shapes and a colour palette to choose from so that your Player blends in better with your site.

Yes, if you click on 'My Player' in the Backstage and select the payer you want to edit you will then be able to choose to allow only a 30 second extract of each song. You can also choose whether the songs play automatically or not.

You can customize the player from the Backstage by going to «Configure My Player» and clicking on the «News» tab. You can also add news to the Player in multiple languages, so that viewers can see the Player in their respective languages. 

Your Player's display changes according the user's country (via an IP address). If an English person is using the Player, for example, all the information would be displayed in English. You can make your news and biography change according to the user's geographical location. For example, if you have an upcoming concert in England, the Player would share this information with users in England only. You can enter different languages versions of your news and gigs via 'Configure my Player' under the 'News' and 'Bio' tabs

There is a short delay between you validating the news and its appearance on the Player, this delay can last between a few minutes and an hour. If your news still hasn't appeared after this time, check that you have entered the information into the correct geographical location. Basically, your Player displays according to the viewer's country, therefore viewers in England, will only be able to news that you have published in English.
 
 

You can customize the player from the Backstage by going to «Configure My Player» and clicking on the «Biography» tab. You can also add biographies to the Player in multiple languages, so that viewers can see the Player in their respective languages.

You can customize the player from the Backstage by going to «Configure My Player» and clicking on the «Video» tab. 
You can also add your videos from Vimeo or YouTube by copying the code to this section.
 

The «Newsletter» button on your player allows fans to sign-up to receive your latest news by leaving their email address. The email addresses collected via the Player are automatically uploaded to your contacts in the Zimbalam Backstage, allowing you to send them newsletters using Zimbalam Fan Connect.

Zimbalam allows each artist to create their own customizable website, which allows you to:
 
- Keep all content on a customisable central location, 
- Share music and video with internet users,
- Customise your web address using their name (e.g. my-name.zimbalam.com),
- Increase your fan base and mailing list; offer a free download in exchange for an email address and reach new fans around the world,
- Optimise sales opportunities thanks to the direct buy buttons which redirect fans to your album on download stores,
- Direct your music industry contacts to this page and create logins for them so they can access selected content. This allows them to download your content and give you advice and comments on it,
- Access statistics and analyse the effectiveness of your promotional campaigns,
- Artist Pages are simple and easy to make and require no knowledge of HTML or other tech speak.
By default your Artist Website address would be: http://www.zimbalam.com/artists/000,my-name.htm. However, it's completely customizable, which means that you can change your site to: http://my-name.zimbalam.com for example.
 
We offer you two URL's based on your artist name, but you can pick your own name to be added to «.zimbalam.com». 
 
Please note, once you have saved your URL, you can no longer change it

Once you have saved your URL, you can no longer change it.

You can personalize the following on each Zimbalam Artist Website:
 
- The Header :
* Choose a background color,
* Upload an image of your choice (JPEG, max 900 x 118 pixels),
* Add a link to the site of your choice,
* Dismantle the header.
 
 
- Side Banners: 
* Upload an image of your choice (JPEG, max 200 x 600 pixels),
* Choose a background color.
 
 
- Video or Side Image: 
* Upload an image of your choice (JPEG, max 420 x 350 pixels),
* Enter a video URL (only YouTube and Vimeo videos will be accepted).
 
 
- Font Color
In order for any modifications to be finalized, you must validate them twice: In the pop up which appears, when you've made changes. In the corresponding block on the right hand side of your screen.
 
Each time, wait a few seconds for a green «V» to appear before clicking «Save», this ensures that yours changes have actually been taken on board.
The news displayed on your Artist Page comes from the news that was entered in your Zimbalam Player. (Select the «News» tab in the «Configure my Player» area of the Backstage.) 
 
To display news, therefore, you must validate the «news» block while configuring your Zimbalam Artist Page: when your Artist Page appears, click «news» and save the changes in the pop up which appears.
 
The news from your player should now be displayed on y our Artist Page.
In order to add video to your Zimbalam Artist Page, select the «Upload an Image or Video» option from your Zimbalam Artist Page configuration menu.
 
Enter the URL of your video and click «OK» to confirm. Please note that only videos from Vimeo and YouTube are acceptable.
 
Wait a few seconds for the green «V» to appear and click «save» to validate.
In order to add images to your Zimbalam Artist Page, select the «Upload an Image or Video» option from your Zimbalam Artist Page configuration menu.
 
Select choose file and pick the image you'd like to upload from your computer and press «OK» to confirm. Please note that all images must be in JPEG format and not exceed 420x350px.
 
Wait a few seconds for the green «V» to appear and click «save» to validate.
 
Zimbalam allows you to give free tracks to fans via your Artist Website, in exchange for their email addresses.
 
When a fan leaves their email address, they automatically receive an email inviting them to subscribe to your newsletter, as well as a link to download whichever track you have chosen.
 
This is, of course optional, and will always be available to you from your site. We suggest it as the easiest way to collect email addresses and expand your fan database. The email addresses your collect will be automatically stored in your Zimbalam Fan Connect's Contact book.
Offering free releases is optional, but is an excellent way of collecting email addresses from fans. As such, the option is always available to you and we highly recommend it as the easiest way for fans and the public to give you their email address.
 
You can use their emails to send fans your latest news like album release and concert information thanks to Zimbalam Fan Connect, a tool which helps you to stay in touch with your fans and maximize your sales. The more email contacts you have, the more people you can reach with your newsletters.
Click on «Free Track» which appears on your site and in the Zimbalam Artist Page Configuration menu.
 
From there you can choose the song you'd like to give away, choosing between your releases and uploading an unedited version, of a song which you have not yet released with Zimbalam. 
 
If you have chosen to give away an unedited track, remember the accepted rules: the song must be in MP3 format and less than 5mb.
 
Once you have uploaded the track, click «OK» in the pop up and wait for the green «V» to appear before clicking «save».
 
Your «Free track in exchange for fan email» campaign should now be live on your Artist Page.
 
Now you can personalize the text associated with this release/email exchange. Personalizing the text makes it possible for you to give away something other than a free download in exchange for email addresses.
Pro Space is a tool which allows your professional contacts to download any content that you wish to share with them for free, via our secure FTP server. This content will not be available to everyone and selected users must enter a password, which you have issued in order to receive or download it.
 
To use Pro Space one must create a campaign in the 'Pro Space» option, found in the configuration menu of your Zimbalam Artist Page.
 
Click «Pro Space», which appears on both your site platform and the configuration menu of your Zimbalam Artist Page.
 
There, you can create campaigns specifying log-ins and upload downloadable content of your choice. 
 
Your professional contacts can now access your information, by using your log-in information. Please note that all content must be less than 90 Mb and be in PDF, Zip or MP3 format.
Yes, you can have multiple Pro Space campaigns active at the same time to offer different types of content to whatever different types of contacts you might have.
 
For example, you can create a special campaign, offering your biography and upcoming gig dates to journalists, and another to special fans allowing them to download a new track and so on.
Zimbalam Fan Connect allows you to manage your contacts, send newsletters and optimise your sales by collecting useful information about uploaded contacts.
 
Using our tools, you can now collect email addresses from your Artist Website as well as the Zimbalam Player using the new 'Newsletter' tab. You can also import contacts from Excel files to make sure you have all your fans' contact details in one place. 
 
All collected contact information is automatically uploaded to the « Contacts » section of the Zimbalam Backstage, where you may upload your existing contacts data simply and quickly.
 
You can arrange your Contacts in clear categories in your Fan Connect contact book and you can add them to emails by category, location and more. Keep your fans up to date with the latest news, run competitions and more.
 
Once you've sent a newsletter, you can track the response with a full statistical breakdown, including open numbers, click rates, bounces and more, coupled with your daily sales reports, this is a very powerful tool. Strengthen the bond with your fans using Fan Connect, for free, a service which could save you hundreds of pounds compared with specialist mailing list software.
There are three different ways to upload existing contacts to the Backstage area: 
 
- Manually add single contact,
- Upload contacts from CSV-formatted Excel document,
- Manually add email list to « Contacts ».
 
While saving an Excel document, the default type in the «Save As» box is «Excel Workbook». Scroll down the box called «Save as Type» and select «CSV (comma delimited» and save.
 
To ensure that our uploader reads your document correctly press «ctrl A» and select Format Cells from the top menu. In the category «Special» change the Language to French. Alternately, change the separator value to «;» in your Language Settings from your computer's «Control Panel».
In Outlook, go to «File» and click on «Import and Export». Select «Export information as file» in the open window and then click «next».
 
Then click «comma separated values» and then «next». Now select the file you wish to export, click «contacts» and then «next.
 
Finally pick where you'd like to save your .CSV contact.
Once you have chosen an import method and imported your contacts we ask you choose categories for them. Every time you send a newsletter you may choose to send it to one or more categories, instead of selecting recipients on a contact by contact basis.
 
You can create as many categories as you wish, so that you can select your contacts in any way that you like. For example, you can send newsletters about upcoming shows targeting contacts in a particular city or region; or even send information only to professional contacts like DJs, labels and journalists.
Zimbalam limits each user to 10,000 newsletters per month, meaning that you can send to up to 10,000 people each month. This amount is refreshed on the first of each month.
 
Similarly, we limit the amount of times an individual contact is sent a newsletter to four each month, this equates to one newsletter per week, just enough to stop you from spamming your contacts, causing them to unsubscribe from your newsletters. It is good practice not to send too many emails to your contacts.
There is a 15 minute delay between the moment that you've sent your newsletter and the moment we've sent it, giving you a 15 minute cancellation period.
 
To cancel sending, return to "Manage Newsletters" then select "Pending Newsletter" and click "Cancel sending". Now you can make changes to your newsletter and send it again.
If you choose to distribute your release on Youtube, please note that there are still some specifications to match before we deliver your audio fingerprints:
 
- For legal reasons, we do not distribute covers on Youtube.
- For the same reasons, we do not distribute songs that contain samples of recordings owned by other producers.
- Before we deliver your audio fingerprints, your music musn’t have already been claimed on Youtube, by you or by someone else. If you still try to have them delivered, Youtube will detect a legal conflict and in that case we will take the fingerprints down from the platform.
 

Zimbalam allows you to deliver to Youtube your tracks audio fingerprints. Thanks to these fingerprints, Youtube will be able to detect all videos using one of your tracks as audio, your videos or someone else videos (for example if somebody uses your music as background on a video of it's vacation pictures...) and once the videos are detected, Youtube put ads on it. And you'll earn revenues from theses ads

Once we have delivered your audio fingerprints ot Youtube. Zimbalam claims for you the ownership of the audio content of each video using your tracks. Here are the consequences : - Each time you are going to upload a video using one of the tracks you ask us to monetize, you will receive a notification from Youtube called "Copyright infrigement notification". It is normal ! This notification means that from now on your music is monetized on Youtube by Zimbalam. Please do not contest this notification, because if you do so, you take the risk that your music won't be monetized. - This notification is also sent to all Youtube users who are using your music on a video. If you know some of these people, tell them about the notification and ask them to not contest it. - In the case we deliver fingerprints to Youtube and there are already video using your content on Youtube, they will also receive the Notification. It's normal, it means that Youtube Robots (named Content ID) that analyse all Youtube content to find match between audio and video, have detected your music on these videos, and you will start to monetize on these videos. - If you just delivered your fingerprints to Youtube and you didn't receive the notification on your own video, don't worry : when you upload a video after delivering the fingerprint, Youtube detects immediatly your music. BUT, if you uploaded your video before sending your fingerprints through Zimbalam, there is a delay, the time for the Robot to come on your video and associate it to your music. If this delay is too long (more than a week), do not hesitate to contact us and send us the video (links) on which you're not monetizing, we will manually ask content ID to check your videos. 

It can be several things :  - One of several of your tracks don't fulfill the conditions to be distributed on Youtubes (see the previous questions) and so your fingerprints haven't been delivered to Youtube - Maybe you didn't activate advertisement on your videos. Go on your Youtube Channel to configure your advertisement settings. - Or maybe one or more of your tracks have already been claimed by yourself or somebody else and there is a conflict. If there is a conflit with somebody else, we may takedown your audio fingerprints

Yes, it's normal ! It means Youtube matched your video with one of the fingerprints we delivered to Youtube, and that from now you're monetizing your video. Do not contest the notification, , because if you do so, you take the risk that your music won't be monetized.   This notification is also sent to all Youtube users who are using your music on a video. If you know some of these people, tell them about the notification and ask them to not contest it.

If you just delivered your fingerprints to Youtube and your didn't receive the notification on your own video, don't worry : when you upload a video after delivering the fingerprint, Youtube detects immediatly your music. BUT, if you uploaded your video before sending your fingerprints through Zimbalam, there is a delay, the time for the Robot to come on your video and associate it to your music. If this delay is too long (more than a week), do not hesitate to contact us and send us the video (links) on which you're not monetizing, we will manually ask content ID to check your videos. 

We cannot grant you a precise amount of revenues because it depends of the advertisement incomes Youtube has, and clicks on the ad. So the revenues vary from a video to another, from an artist to another, depending of the buying cost of the ad, the number of views of the ad and the number of clicks on the ad.  Then like on any other stores, we give you back 90% of the royalty we get from Youtube.